Surviving a Crisis During the Techlash

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Crisis management is not only about cleaning up after a disaster, but also about establishing a healthy company culture. Judy Smith, renowned crisis management expert, joins Azeem Azhar to explore why large tech companies seem to stumble into crises as they mature, and what every founder can do to avoid catastrophic reputation damage.

They also discuss:

  • Why corporate culture is the most important element of good reputation management.
  • How to navigate a crisis while focusing on growth.
  • How to communicate controversial issues to different stakeholders.

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HBR Presents is a network of podcasts curated by HBR editors, bringing you the best business ideas from the leading minds in management. The views and opinions expressed are solely those of the authors and do not necessarily reflect the official policy or position of Harvard Business Review or its affiliates.

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